Resume |
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Technology wizard, known for performing behind-the-scenes miracles.
I have an excellent knowledge of operations and systems, often making me the go-to person when someone needs help. I either know how to fix something or know who can. I can also translate tech speak. I look for ways to help individuals and groups (the company and clients/customers/constituents) work more efficiently to succeed. Industries: Advertising, Education, Fine Art, Hospitality, Publishing, Sales Realms of experience include, but not limited to: Cross-department/cross-function communication and collaboration, technical and customer support, training, web/print design Also interested in: Customer success, SaaS, video games, board games, music, movies, arts & crafts I’m always interested in learning about new opportunities. Feel free to email me at [email protected] |
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experience
Director of
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• Manage 4 team members, oversee departmental budget at Palos Verdes, CA campus, and collaborate with tech team at Songdo, South Korea campus via video conference and email
• Collaborate with all school departments to ensure smooth school operations • Plan and run annual onboarding and ongoing tech training sessions for faculty, staff, parents, students • Create and update technical help documentation and video resources • Project manage the technical portion of annual school events, such as: enrollment, class scheduling, end-of-year/beginning-of-year systems rollover, renewals • Co-lead project to migrate organizational processes online, including the back-to-school parent packet Testimonials: “Your team was professional, reliable, knowledgeable, concerned about the quality of their work, eager to help, and extremely skilled. They were a pleasure to work with.” – Administrative Assistants "Congrats! Form submission was a breeze this year and a dream come true after 21 plus years as a Chadwick parent. Thanks for all the good work to get our forms online and beautifully displayed. Registration was a pleasure." – Parent “Thank you so much! As a Chadwick parent, I agree!” – Headmaster “I just wanted you to know how INVALUABLE you are to all of us. You are an awesome tech resource, yet also quite importantly to me; a really good teacher who is always available for questions. Your clear, calm, patient, clarifying answers help. Thank you!” – Visual Arts Department Chair/Teacher "Thank you! I really mean it. You are always so prompt and thorough in helping me with technology. I feel so empowered to try new things because I always feel like I have your support." – Dean of Faculty and Staff, History Teacher |
web/media manager
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• Design and code websites, microsites, and email blasts for the company, its artists, and specific consulting clients (retailers, manufacturing businesses, charitable causes and more)
• Create and edit print and web-based advertising • Color management and pre-production for ready-to-print high-resolution art files • Event coordinator for successful art gallery shows |
PRODUCTION DESIGNER
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• Web, graphic and production design
• Clients included: KnowledgePoints, Looped Logic and the U.S. Navy |
WEB DEVELOPER
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• Executed transition from SharePoint website to new web host by updating entire code structure
• Lead website redesign committee to gather feedback and create design concepts • Managed and ensured website information kept up-to-date and accurate by interacting with designated website content editors from all departments • Print advertising and publication design for the Communications Department as needed |
PRODUCTION DESIGNER
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• Increased productivity via streamlined communication between the sales managers, writers, and publisher to ensure print deadlines were met
• Created print ads and organized layouts for three publications • Optimized digital ads and posted news stories weekly on company website |
PRODUCTION MANAGER
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• Fine art production, including color correction, retouching, image formatting, giclée printing
• Responsible for digital inventory and assets, including transferring and securing files • Sales/inventory management and location set up at trade shows |